Support
5 To Win is made by one person. Email goes straight to me, and I usually reply within a day or two.
When something is wrong, this helps most: your username, what you expected, what happened instead, and roughly when.
Common questions
I forgot my password.
On the login screen, tap Forgot password. You will need a recovery email already added to the account, under Settings, Add Recovery Email. Without one there is no way to prove the account is yours, so add it before you need it.
The code email never arrived.
Check your junk or spam folder first. That is where it usually is. If it is not there after a few minutes, email me and include the address you used.
How do I play with someone?
You both create accounts. On the Home screen, search their username, send a friend request, and once they accept you can challenge them. Games are turn based, so you do not both need to be online at the same time.
How do I know it is my turn?
Allow notifications when the game asks. You can change this later under Settings, Notifications, or in iOS Settings under 5 To Win.
What is VIP?
A free license I give to friends and family. It removes the limit on how many games you can have running at once and unlocks a few extra avatars. There is nothing to buy in the app.
How do I delete my account?
Settings, then Delete Account, then type your username to confirm. It erases everything: games, chat, friends, leaderboard record, and the account itself. It cannot be undone.
I found a bug, or a game is stuck.
Email me with your username and what you were doing. If a game is stuck, say which opponent and I can look at it directly.
How is my data handled?
See the privacy policy. Short version: username, an optional recovery email, and your game history. No ads, no tracking, nothing sold.